| Japanese-Experts.com Living in Japan and Hawaii | |||||||
| December 11-12 , 2006 | |||||||
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I've
been in Japan and Hawaii for over 13 years from Hawaii and Seattle back
and forth..., and I love to travel back to my home country
( What I have noticed when I fly from Japan to America , is one amazing difference between the two countries - that should be of concern to all business professionals. To put it bluntly: American customer service managers, agents and representatives - needs fresh eyes. While American businesses try to save money by cutting back staff or utilizing a telephone answering service, most if not all American businesses are seeing a decrease in revenue, due to unhappy customers. In Japan, when I walk into a store, movie theater, boutique, eatery, hardware outlet, coffee shop - you name it, the Japanese know how to make the customer happy, and keep them coming back time and time again - year after year. In America, if business professionals look at the retention of their customers - fact is, customers are unhappy, and not coming back, after just a few visits. The solution? Japanese-Experts.com offers Japanese Style Customer Service Out Sourcing and Training - for the American, ( as well as other countries ), business establishment. We travel from Tokyo, Japan directly to your business with our professional team of Customer Service experts. So what do I mean when I say, Customer Service Outsourcing? Online Store: If you have an online store, which requires Japanese language support or Japanese Style Customer Service - we answer emails, answer telephones, accept mail, and conduct customer service by the use of the Internet. We help your business while we are in Japan, helping your business grow - in the second largest economy in the world. On location: We also offer Japanese Style Customer Service Representatives, who arrive to your business to greet customers, to offer an authentic smile, to perform tours, to give directions, and much more! That said, let's chat about our unique customer service training programs, for American (as well as other countries), businesses, and organizations. Japanese-Experts.com professional Specialist will travel to America, to give seminar style classroom instruction on the " Japanese Style Customer Service Method." You may pick and choose between a half day seminar to a full day seminar. We utilize movies, slides, handouts, printed materials, lectures that are fun and offers a twist of the " Acting Method", to get our points across to your staff. A Very effective way to get your staff interactive with our staff. Japanese-Experts.com's Japanese Style Customer Service Training - is the way to go if you want your customers to be happy, loyal, and knows they are number one - every time they come to your business or store. If you want to see your bottom line grow every month, year to year, contact us. Happy customers always equal positive money flow. .......................................
........................................... Thank you for visiting us today! Tomorrow's BitFlip! will be even better. So bookmark Japanese-Experts.com and enjoy more of what we have to offer the job hunter, or businessperson relocating to Japan, Hawaii, or New York! Cheers!
Michael
Machida
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